Quanganhcons solar energy general contractor in Vietnam: Innovative energy solution

Quanganhcons is a professional general contractor in the solar energy sector in Vietnam, distinguished by its design, installation, operation, and support services for solar power systems.

Solar energy system design and survey

Quanganhcons is committed to providing accurate survey and design solutions for solar power systems. Our engineering team uses advanced technology such as drones, Google Maps, and compasses to determine the optimal location and meet customer’s specific needs. This ensures that the solar energy system is optimized from design to operation.

Designing and surveying a solar energy system requires a complex technical process. It involves many continuous steps to ensure that the system will operate efficiently and safely, while meeting specific electricity usage needs.

1. Information gathering and analysis

• The first step in designing a solar energy system is determining the optimal position, direction, and angle for solar panels using location maps and evaluating sunlight conditions at the installation site.
• It is necessary to collect data on the power consumption of devices in the building to calculate the average daily and monthly energy consumption.
• Evaluate special weather conditions such as sunlight, temperature, and rainy season at the installation site.
• Review the existing power system and determine the investment budget for the new system.

2. Calculation of capacity and required solar panel capacity

• Calculate the total daily required energy (Watt-hour) from all devices used.
• Calculate the required solar panel capacity to supply enough electricity, taking into account system loss and non-ideal conditions. Usually, the safety factor will be 1.3 to 1.5 times the total energy consumption.
• From there, determine the suitable number and capacity of solar panels.

3. Selection of main components and devices

• Select the type of solar panels (PV modules) and devices such as charge controllers to stabilize DC current, batteries for energy storage, and inverters to convert DC to AC.
• The system also includes AC and DC switchboards, wiring systems, and necessary accessories such as aluminum rails to connect the panels to the roof or support frame.

4. Draw technical system diagram design

• Draw the geographical map of the system location and the structural diagram of system components in actual scale.
• Ensure optimal installation orientation and arrange panels to avoid shading, which affects light absorption efficiency.

5. Wiring Design and Connection

• Plan the wiring path to connect the panels, controllers, and inverters to the electrical load.
• Ensure that wires have sufficient cross-section, safety, and easy maintenance.

6. System efficiency calculation and inspection

• Calculate the expected output capacity, conversion efficiency, and energy storage capabilities.
• Establish monitoring and adjustment systems to maintain stable and efficient solar energy system operation.

Throughout the process of designing and surveying solar power systems, integrating technical electrical knowledge, solar energy physics, and practical experience is essential to achieving high efficiency, sustainability, and safety for users.

Professional solar power system installation and operation

Quanganhcons uses high-quality solar panels and inverters from leading global brands, ensuring durability and the highest efficiency for solar power systems. With a warranty commitment of up to 30 years, the system is designed to operate stably and reliably in all weather conditions, optimizing costs and benefits for clients.

The installation and operation of professional solar power systems requires a specific and professional process to ensure efficiency and durability. Starting from the survey and consultation phase, the contractor evaluates the actual terrain, measures the area, and helps determine the appropriate capacity for use needs and environmental conditions. Next is the system design step, a detailed technical drawing is created including the solar panel installation diagram, the installation location of the solar inverters, along with protection and monitoring systems to effectively exploit the solar energy source and ensure safety.

Material preparation is equally important. All panels, inverters, and necessary tools must ensure high quality and comply with safety standards before installation. During the installation phase, meticulous preparation from fixing the support frame to installing panels and connecting the cable system is necessary to ensure safety and efficiency.

A crucial step in this process is thorough inspection and testing to ensure the system’s accuracy post-installation. This helps detect issues in time and ensures optimal energy efficiency. After the inspection, the system is finalized and handed over to customers with a detailed usage and maintenance guide.

Finally, to maintain superior performance and the longevity of the system, regular maintenance is essential. Periodic inspection of panels, wiring systems, and devices like inverters are necessary steps to quickly detect and handle issues that may reduce efficiency or cause hazards.

Some important notes are to avoid shaded areas that block sunlight and ensure compliance with electrical industry technical standards, and apply remote monitoring technology to track performance.

In summary, the installation and operation of a professional solar power system require a standard process to optimize efficiency and ensure sustainable safety.

Comprehensive customer support in electrical systems

Quanganhcons applies advanced control system management technology, allowing remote monitoring of electricity output and system control via phone or tablet. Customers are supported 24/7 with automatic error alert services, maintaining safe and stable operation for solar power systems.

In the modern context, comprehensive customer support and monitoring have become essential factors in increasing satisfaction and maintaining long-term relationships with customers. Technology Customer Relationship Management (CRM) plays an important role in this, providing a centralized platform to efficiently manage and track customer data.

Customer service team management and monitoring

Customer service supervisors are responsible for managing and guiding the team, ensuring that all care processes and problem resolutions are conducted in accordance with standards. This continuous monitoring ensures service quality from reception to request processing.

Applying CRM technology in customer management

CRM systems centralize customer information on a single platform, facilitating detailed classification and segmentation of customer information. At the same time, this technology optimizes processes such as tracking work results of the care team, automating reminders, and creating visual reports, enhancing management efficiency and strategic decision-making.

• Centralized unified customer management: CRM technology allows storing and updating customer data accurately and comprehensively, helping to build an effective and long-term care strategy.
• Tracking process and work effectiveness: Through the CRM model, monitoring work processes, evaluating staff performance becomes clearer, supporting timely adjustments to improve service.
• Integration of multi-channel communication: CRM also allows integration with tools like SMS, call centers, and mobile applications, creating a seamless customer experience.
• Reporting and analysis: Providing real-time visual reports helps businesses evaluate, analyze customers’ needs, and behaviors most accurately.
• Supporting training and staff development: With CRM, the process of training, recruiting, and performing consulting quickly achieves customer care standards, enhancing service quality.

A comprehensive customer support and monitoring system can bring many benefits if properly implemented with a combination of technology and personnel. Harmonious coordination of these factors helps increase customer care efficiency and strengthens the brand value for businesses using electrical and energy systems.

The solutions Quanganhcons provides not only optimize investment costs but also ensure long-term value through quality and advanced technology. The company creates sustainable benefits for customers through solar power projects and commitment to optimal service quality.

To experience the best solar power services and solutions, contact Quanganhcons immediately via hotline: +84 9 1975 8191.

Quanganhcons provides comprehensive services for solar power systems from design, installation, management to maintenance, ensuring superior quality and long-term warranty commitment for customers.